Global Product Manager
Position
Summary:
Drives strategic direction, provides sales and customer support, develops product and marketing initiatives, and coordinates with operations for specific portfolio of multi-site product lines in order to meet / exceed annual financial objectives, to grow the respective portfolio, and to increase market penetration and share.
Essential
Responsibilities:
Develops and implements long-term product line strategies and growth plans in alignment with company growth objectives and presents to management as required.
Visits customers to present products and to conduct voice of customer (VOC) for existing products or potential new products.
Coordinates with Product Engineering and R&D to maintain / upgrade current product offering and to develop new products to meet new business opportunities.
Works with R&D to create and maintain roadmap for the development of new products / platforms.
Assesses product offering and makes recommendations for product line rationalization / pruning.
Works with Supply Chain to identify and implement cost reduction projects to improve product line profitability and market pricing position.
Provides input to Operations on market requirements to establish appropriate inventory levels, product lead-times, and special production initiatives.
Provides market intelligence and strategic sales support for major customer projects including market pricing, product costs, technical capabilities, and competition.
Develops and maintains product line literature and technical manuals.
Develops and maintains product marketing collateral including brochures, presentations, white papers, case studies, and other materials for use by the sales channels.
Coordinates SWOT analysis and product evaluations of competitors offering detailing scope, product design, pricing / costing positions, and market share.
Works with Marketing to implement product communications, advertising campaigns, company website, and social media platforms.
Provides support to Sales and Product Engineering on use and application of products.
Develops and implements training programs for Sales, Customer Service, Distribution, and other departments to assure proper knowledge of products and applications.
Coordinates the upkeep of quoting / order processing tool (ePrism) to assure proper pricing and support functions are implemented.
Provides input into the review and clarification of incoming customer specifications and the execution of commercial contracts.
Assists customers, Sales, Product Engineering and Quality Assurance with product troubleshooting.
Involved in company RMA process to address customer returns and warranties and coordinates correspondence to customer.
Travels domestically and internationally to provide sales support, product training, and field service/troubleshooting and writes trip reports on customer meetings and actions.
Overall field travel estimated @ 25 - 50%.
Writes reports to meet management and company period reporting requirements.
Participates in industry organizations applicable to products and global specifications.
Position Requirements:
SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilitiesQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCEBachelor's degree (B.
A.
/B.
S.
) in engineering discipline from a four-year college or university and five years of work experience in a related industry is required.
Must have excellent communication skills with ability to direct customers while performing field service / training.
LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write marketing collateral, routine reports and customer correspondence.
Ability to speak effectively before groups of customers or coworkers of the organization.
MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTING SKILLSAbility to effectively utilize word processing software and spreadsheets and to navigate and use other custom applications software in an MS Windows environment.
CERTIFICATES, LICENSES, REGISTRATIONSN/APHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee frequently is required to stand, walk, and reach with hands and arms.
The employee must have the ability to climb stairs at high altitudes in a field service environment and ability to lift objects up to 40 lbs.
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the field service work environment is moderately high and will require hearing protection, safety glasses, safety shoes, and hard hat protection.
The employee may occasionally be exposed to moving mechanical parts and fumes or airborne particles.
ITT1#LI-LE1 Recommended Skills Advertising Campaigns Calculations Communication Contract Management Customer Service Field Service Management Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Drives strategic direction, provides sales and customer support, develops product and marketing initiatives, and coordinates with operations for specific portfolio of multi-site product lines in order to meet / exceed annual financial objectives, to grow the respective portfolio, and to increase market penetration and share.
Essential
Responsibilities:
Develops and implements long-term product line strategies and growth plans in alignment with company growth objectives and presents to management as required.
Visits customers to present products and to conduct voice of customer (VOC) for existing products or potential new products.
Coordinates with Product Engineering and R&D to maintain / upgrade current product offering and to develop new products to meet new business opportunities.
Works with R&D to create and maintain roadmap for the development of new products / platforms.
Assesses product offering and makes recommendations for product line rationalization / pruning.
Works with Supply Chain to identify and implement cost reduction projects to improve product line profitability and market pricing position.
Provides input to Operations on market requirements to establish appropriate inventory levels, product lead-times, and special production initiatives.
Provides market intelligence and strategic sales support for major customer projects including market pricing, product costs, technical capabilities, and competition.
Develops and maintains product line literature and technical manuals.
Develops and maintains product marketing collateral including brochures, presentations, white papers, case studies, and other materials for use by the sales channels.
Coordinates SWOT analysis and product evaluations of competitors offering detailing scope, product design, pricing / costing positions, and market share.
Works with Marketing to implement product communications, advertising campaigns, company website, and social media platforms.
Provides support to Sales and Product Engineering on use and application of products.
Develops and implements training programs for Sales, Customer Service, Distribution, and other departments to assure proper knowledge of products and applications.
Coordinates the upkeep of quoting / order processing tool (ePrism) to assure proper pricing and support functions are implemented.
Provides input into the review and clarification of incoming customer specifications and the execution of commercial contracts.
Assists customers, Sales, Product Engineering and Quality Assurance with product troubleshooting.
Involved in company RMA process to address customer returns and warranties and coordinates correspondence to customer.
Travels domestically and internationally to provide sales support, product training, and field service/troubleshooting and writes trip reports on customer meetings and actions.
Overall field travel estimated @ 25 - 50%.
Writes reports to meet management and company period reporting requirements.
Participates in industry organizations applicable to products and global specifications.
Position Requirements:
SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilitiesQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCEBachelor's degree (B.
A.
/B.
S.
) in engineering discipline from a four-year college or university and five years of work experience in a related industry is required.
Must have excellent communication skills with ability to direct customers while performing field service / training.
LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write marketing collateral, routine reports and customer correspondence.
Ability to speak effectively before groups of customers or coworkers of the organization.
MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTING SKILLSAbility to effectively utilize word processing software and spreadsheets and to navigate and use other custom applications software in an MS Windows environment.
CERTIFICATES, LICENSES, REGISTRATIONSN/APHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee frequently is required to stand, walk, and reach with hands and arms.
The employee must have the ability to climb stairs at high altitudes in a field service environment and ability to lift objects up to 40 lbs.
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the field service work environment is moderately high and will require hearing protection, safety glasses, safety shoes, and hard hat protection.
The employee may occasionally be exposed to moving mechanical parts and fumes or airborne particles.
ITT1#LI-LE1 Recommended Skills Advertising Campaigns Calculations Communication Contract Management Customer Service Field Service Management Estimated Salary: $20 to $28 per hour based on qualifications.
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